Introduction

Boosted Diesel Services (referred to as "we," "us," or "our") is committed to safeguarding the privacy of our customers and clients in accordance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs). This policy outlines how we manage personal information within the automotive repair industry.

1. Types of Information We Collect

We may collect the following types of personal information:

- Name, date of birth, and contact details (address, email, phone number)

- Vehicle details (make, model, registration number, and service history)

- Payment details (e.g., credit card or bank account information)

- Driver's licence information and insurance details

- Any other information necessary to provide our services

We may also collect personal information about third parties, such as authorised representatives, and rely on you to inform them about our policy.

2. Collection of Personal Information

We collect personal information primarily from you:

- When you visit our premises, website or social media accounts

- Through online bookings or service inquiries

- When you complete a service form or request

- When you contact us via, phone, email or social media direct messages

We may also collect information from other sources, including third-party service providers, insurers, publicly available resources, or as required by law.

3. Use and Disclosure of Personal Information

We use personal information to:

- Verify your identity and provide requested services

- Manage and improve our business operations

- Process payments and maintain service records

- Communicate with you regarding services, offers, and updates

- Comply with legal obligations and address any complaints

We may share your information with service providers or regulatory bodies when necessary, but we do not sell your information to third parties.

4. Data Security

We implement reasonable measures to protect personal information from misuse, unauthorised access, and loss. Despite these efforts, internet transmissions are not fully secure, and we cannot guarantee the complete security of data sent online. Any transmission is at your own risk, though we take all reasonable steps to secure your information upon receipt.

5. Access and Correction

You may access or correct your personal information by contacting us at [Contact Details]. We may require proof of identity before providing access. In certain circumstances, we may deny or limit access as allowed by law, explaining our reasons in writing.

6. Direct Marketing

We may use your information to inform you about products, services, or offers we believe may be of interest to you. You may opt out of direct marketing by contacting us at any time.

7. Complaints

If you have a complaint about our handling of your personal information, please contact us at [email protected]. We aim to resolve complaints promptly and, if necessary, you may escalate your complaint to the Office of the Australian Information Commissioner.

8. Website Privacy

Our website may collect information such as your IP address and browser type for traffic analysis. If you provide personal information through our site, we will handle it per this Privacy Policy.

Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Phone: +61482096095

Email: [email protected]