Terms and Conditions and Warranty

Boosted Diesel Services

400 Higginson Rd, Stoneville WA 6081

Phone: 0482 096 095 | Email: [email protected]

Last updated: October 2026

1. General Terms and Conditions

By engaging Boosted Diesel Services ("we", "us", "our") for any mechanical repairs, engine supply, rebuilds, conversions, performance upgrades or other vehicle services, the customer ("you", "your") agrees to these terms and conditions. They form part of our agreement with you when you accept our quote or ask us to start work.

Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law (ACL) or any other law that cannot be excluded. If any part of these terms is inconsistent with those rights, your rights under the law apply.

Your rights under the Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

• to cancel your service contract with us; and

• to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

2. Quotes and Pricing

Quote Validity

Any amount quoted is an estimate based on the information available at the time we issue it, including what we can see before the engine or vehicle is stripped down. Unless your quote says otherwise, a quote is valid for 14 days.

Price Adjustments

The final price may differ from the quote if, once work starts, we find additional work or parts are needed that were not apparent when we quoted (for example, hidden wear or damage found on strip-down). We will tell you what we have found, why the extra work is needed and what it will cost.

Supplier Price Changes

Parts prices can change between the date of the quote and the date we buy the parts. Any increase or decrease in our suppliers' prices may be reflected in the final price, and we will pass on any decrease.

Customer Approval

• We will not charge more than 10% above the quoted amount without your prior approval.

• If any change would take the price more than 10% above the quote, we will contact you first and will not do that work or incur those costs until you approve it.

• If you do not approve the change, you can ask us to stop. You will only need to pay for the work already done and parts already ordered for your job (at the quoted rates), and we will reassemble or return your vehicle or engine in a reasonable and safe condition where practical, or discuss options with you.

• Except as set out in the Exception below, we will never carry out additional work outside the scope of your quote without your approval.

Exception (urgent work): if we can't reach you and urgent work is needed to keep the vehicle, engine or people safe, to prevent further damage, to move the vehicle safely, or to comply with safety requirements, we may do only the minimum work needed for that purpose. We will tell you as soon as possible, and any other work will still need your approval.

Acceptance

By accepting a quote, you agree that the final amount billed may differ from the quote only as described in this section.

3. Payment and Vehicle Release

All work must be paid for in full before your vehicle, engine or parts are released, unless we have agreed other arrangements with you in writing. We may hold your vehicle, engine or parts until all amounts owing for the work done on them are paid. Our invoice will itemise parts and labour.

4. Transport

Unless otherwise agreed in writing, towing or transporting your vehicle or engine to or from our workshop is at your cost. This does not limit any right you have under the ACL to recover reasonable costs, including towing or transport, caused by a failure of our goods or services (see sections 6 and 7).

5. Collection, Storage and Uncollected Vehicles

• We will tell you when your vehicle, engine or parts are ready for collection. Please collect within 3 business days of that notice.

• After 3 business days, storage fees apply unless you have organised otherwise with a Boosted Diesel staff member. We will tell you the fee in writing (in your quote or in our ready-for-collection notice) before it applies.
• Drop-off or collection outside our staffed hours is available by prior approval from a Boosted Diesel staff member.

• Vehicles, engines and parts left uncollected are dealt with under the Disposal of Uncollected Goods Act 1970 (WA). This means we must give you written notice that your goods are ready and, if they are still not collected, further written notice before any sale or disposal. For goods valued over $3,500 (such as most vehicles and engines), we can only sell or dispose of them under an order from the Magistrates Court. Any money left over from a sale after costs and amounts owing will be dealt with as required by that Act.

6. Our Warranty Against Defects

This warranty is given by Boosted Diesel Services, 400 Higginson Rd, Stoneville WA 6081, phone 0482 096 095, email [email protected].

The benefits given to you by this warranty are in addition to other rights and remedies you have under the Australian Consumer Law and other laws in relation to the goods and services to which the warranty relates.

Standard Engine Builds

We provide a 12-month or 20,000 km warranty (whichever comes first, from the date your vehicle or engine is collected or delivered) on standard engine builds running up to 20 psi boost pressure. It covers faulty parts we supplied, rebuilt or installed, and incorrect workmanship.

Performance Engines

Performance engines are covered by the same parts and workmanship warranty as our other work: 12 months or 20,000 km, whichever comes first, from the date your vehicle or engine is collected or delivered. Faults caused by faulty parts we supplied or by incorrect workmanship are covered. Faults resulting from running boost above 20 psi are not covered by our warranty. This does not affect your rights under the Australian Consumer Law.

1HZ Engines

We supply, rebuild and convert 1HZ engines, but we do not carry out performance upgrades (turbo, injector, tuning or similar) on 1HZ engines.

Installation by Customer or Third Party

If we supply a rebuilt engine for installation by you or a third party (such as an installer), you must give us video or photo evidence from first start-up, showing the engine running and the oil pressure gauge reading, sent to [email protected] within 48 hours of first start-up. This is so we can confirm the engine was primed and started correctly. If this evidence is not provided within 48 hours, our warranty will not cover failures that the evidence would have shown were caused by installation or start-up (for example, oil starvation on first start). The rest of the warranty continues to apply. This does not affect your rights under the ACL.

What this warranty covers

• This warranty covers faulty parts we supply and install, and incorrect workmanship by us, for 12 months or 20,000 km (whichever comes first, from the date your vehicle or engine is collected or delivered). Standard engine builds must run at up to 20 psi boost and follow the service and run-in requirements in section 9. Second-hand parts we supply are covered for 3 months on the part and 12 months or 20,000 km (whichever comes first) on our workmanship fitting them.

• If a claim is accepted, we will fix the fault at no cost to you.

• This warranty is in addition to your rights under the Australian Consumer Law.

7. How to Make a Warranty Claim

1. Email [email protected] as soon as possible after you notice a problem, and within the warranty period. Include your name, invoice number, vehicle details, current odometer reading, a description of the problem and your service records (and your first start-up oil-pressure evidence if you or your mechanic fitted the engine).

2. Stop driving if continuing could cause further damage, and do not let anyone else repair or dismantle the engine until we have had a reasonable opportunity to inspect it, unless we agree otherwise.

3. Inspection: we will arrange to inspect the vehicle or engine and report on the cause of the failure. If you are a long way from Perth or broken down, contact us and we will discuss reasonable options, such as an inspection by a workshop we approve in writing.

4. Our decision: we will tell you the outcome in writing within a reasonable time. If the claim is accepted, we will fix the fault as set out in section 6.

5. Claim costs. If we accept your claim as a warranty claim, Boosted Diesel Services covers the costs of the claim. Until the claim is approved, you pay the cost of getting your vehicle or engine to us. Once the claim is approved, we will refund that transport cost. To claim the refund, email your transport invoice or receipt to [email protected]. If we spend time diagnosing the fault and it turns out not to be a warranty claim (the fault isn't covered and wasn't caused by us), the diagnostic time is payable before the vehicle is collected. We will tell you before we start diagnosis that these charges may apply. This does not affect your right under the Australian Consumer Law to recover reasonable costs where a failure is caused by us.

Customer-Supplied Parts

We do not give a warranty on parts you supply to us, and you should take any claim about those parts up with their seller or manufacturer. We are still responsible for our workmanship in fitting them, as required by the ACL.

8. What the Warranty Does Not Cover

Our warranty does not cover:

• parts supplied by you (see section 7);

• components removed and reinstalled during engine rebuilds or conversions that we did not supply or recondition (for example, hoses, steel lines and clutches), unless the failure was caused by our workmanship;

• engines run at boost above 20 psi, or changes to boost, fuelling or tuning made by anyone else after the vehicle leaves us;

• damage caused by misuse, accident, overheating, contaminated fuel, or failure to follow the service and run-in requirements in section 9;

• normal wear and tear.

These exclusions apply to our warranty only and do not affect your rights under the ACL.

9. Service and Run-In Requirements

To keep your engine healthy and your warranty valid:

• First service: oil and filter change at 1,000 km.

• Ongoing service: oil and filter changes every 5,000 km after that.

• Engine run-in: keep idling to a minimum during the run-in period. A loaded drive of about 250 km is recommended.

Servicing can be done at any qualified workshop, using oil and filters that meet the manufacturer's specifications, as long as you keep the service records and receipts. If a failure is caused by not following these requirements, our warranty will not cover that failure.

10. Modifications, Roadworthiness and Insurance

• Performance upgrades, engine conversions and other modifications may affect your vehicle manufacturer's warranty and your insurance. You must tell your insurer about modifications. Not doing so may affect your cover.

• Your vehicle must remain roadworthy and comply with the Australian Design Rules and Western Australian vehicle standards. Some modifications and engine conversions may need an engineer's certificate and/or approval from the Department of Transport WA. We will tell you if we believe the work you have asked for may need certification or approval, but obtaining it is your responsibility unless we agree otherwise in writing.

• We may decline any work we believe would make a vehicle unroadworthy, unsafe or non-compliant.

11. Third-Party Extended Warranties

Third-party extended warranties are provided by the warranty company, not by us. Their terms and claim decisions are set by that company. Most cover parts only and not labour. They do not affect your rights under our warranty or the ACL.

12. Dispute Resolution

If you have a concern about our work or a warranty claim, please contact us first so we can try to resolve it with you directly. We will respond promptly and aim to resolve it fairly.

If we cannot resolve it together, you can contact Consumer Protection WA for free information and help (www.consumerprotection.wa.gov.au, 1300 30 40 54). You can also seek independent advice or take the matter to the Magistrates Court of Western Australia. Nothing in these terms stops you from using these options or any other legal right.

13. Changes to These Terms

We may update these terms from time to time. The terms that apply to your job are the version published when you accepted your quote. Changes will not apply to work already agreed unless you agree.

Contact Boosted Diesel Services

Phone: 0482 096 095

Email: [email protected]

Address: 400 Higginson Rd, Stoneville WA 6081